- Set exact $ limits on your profile from the first day to limit your deposits.
- You can keep track of how long each session lasts with real-time trackers that are visible on every page.
- Use cool-off periods to your advantage: block access for 24 hours, a week, or any other amount of time that works for you.
- Get clear, real-time spending summaries that show you exactly how your money is moving and your $ balance for the best financial clarity.
- You can request to be excluded from your account with just one click. Your account will be inaccessible for a set amount of time, in accordance with all Canada regulatory requirements.
- Help is available 24/7, and you can get in touch with certified support groups directly.
- There are also self-assessment tests to make sure your play stays under control.
- Set your personal controls and responsible $ preferences, and then enjoy a space made just for Canadian players who want safe fun.
How Videoslots Casino Checks Players' Identities To Stop Underage Gambling
When users sign up for an account, they must show real government-issued documents like passports, national ID cards, or driver's licenses. All new signups must go through this process, as well as anyone who needs to change their personal information or make a big transaction like a withdrawal in $.
How To Verify Documents
Automated systems check each document for forgery, expired credentials, or mismatches. You may need to provide more proof if the first data doesn't seem to match. You might need a recent utility bill or bank statement to prove your age and address, for example.
Strictly Following Age Limits Set By Law
As per Canada laws, all customers must show that they are older than the legal minimum age. Accounts for people who can't meet this requirement are denied right away, and any money that was put into $ is returned in accordance with the law.
Continuous monitoring flags suspicious activity. If there are any signs that someone underage is using the account, it is suspended until further investigation and age verification. This diligence ensures only eligible customers can fully access services.
Tools For Setting Deposit And Loss Limits
Immediately configure your payment thresholds to maintain control over your account balance in $. Access the “Limits” section within your personal dashboard to establish fixed caps on how much you can add per day, week, or month. Set your desired maximum deposit and loss amounts before you begin play, then adjust them anytime via your profile settings.
Lowering a limit will apply instantly, while increases require a mandatory 24-hour cooling-off period before activation for all users, including Canadian customers.
Custom Limits And Notifications
Tailor your restrictions according to your personal budget.
Enable real-time notifications to receive alerts when you approach set thresholds, helping you avoid exceeding your self-imposed boundaries. These customizable tools support proactive account management and promote responsible account usage policies.
Changing The Limit Step By Step
- To begin, go to your account settings, click on the "Deposit and Loss Limits" tab, and type in your desired limits in $.
- You can confirm your choice to instantly lower levels or give permission for any raises, with system-enforced waiting times to help you make a smart choice.
- Customer service can help you set up or review your restrictions if you need more help.
- Use these flexible management options to keep an eye on things and lower the chance of bad spending.
Recognising The Signs Of Gambling Problems With Self-assessment Tools
- To find signs of bad habits, fill out the built-in self-assessment questionnaire right away. This interactive tool helps you find patterns like chasing losses, spending more time or money than you planned, borrowing money to keep playing, or ignoring your personal and professional responsibilities.
- Be honest when you answer the questions about how often you did things, how you felt about them, and how they affected your daily tasks.
- Get quick, personalised feedback based on what you said. This could show if you're becoming dependent or if your activities are still healthy.
- Experts say you should check your self-assessment every month. Trends over time can help us understand how habits may be changing.
- If the tool suggests potential risks, consider activating time-outs, adjusting deposit or loss limits, or reaching out to the listed third-party support organizations for professional help.
- This feature is designed to protect Canadian users and encourage early intervention. Maintain control over your account and ensure your balance in $ remains within self-imposed boundaries by leveraging these diagnostic resources proactively.
How To Get Time-outs And Self-exclusion At Videoslots Casino
Time-outs
- To start a time-out, log in to your account dashboard and go to the Personal Limits section. Here, choose the "time-out" option to instantly block access for a set amount of time, usually 24 hours, 1 week, 1 month, or a custom time period.
- Confirm your choice right away to start the cooling-off period.
During this time, deposits in $ and gameplay are automatically put on hold until the chosen time runs out.
Self-exclusion
- To exclude yourself, go to the Account Protection section of your profile.
- Choose how long you want to be banned from yourself; the usual time frames are six months to several years.
Once confirmed, all access is blocked, even the ability to withdraw existing $ balances and promotional features.
You can't change this setting back until the agreed-upon time is up.
People who need more help or have been out of school for a long time can talk to support.
For Canadian players: Use the self-blocking tool directly for longer breaks, and for local help, use the official Canada helpline resources found under Help & Support.
Time-outs and self-exclusions are both private and give users the most control.
Resources And Support Channels Offered For Safer Play
- Contact the 24/7 live chat for immediate assistance if you have concerns about your play habits or need help with account controls. The dedicated support team quickly answers questions about session management, self-exclusion, or changing limits.
- You can get private help by emailing the support desk or using the site's direct messaging system. All communication is done in a safe way.
- If you prefer voice guidance, you can also choose to have someone call you back.
- You can find a list of licensed helplines and counselling organisations right in the platform's Help Centre. These outside experts can help you in your own language, and they offer anonymous chat options and direct links to self-help materials.
- Pages about education explain how to have fun safely, talk about control features, and link to local groups. For Canadian users, country-specific resources are automatically filtered so that they only see information that is relevant to their area.
- Community forums encourage people to talk openly with each other about how to act responsibly. Moderated threads talk about how to keep track of your balance, stick to a strict budget, and find the things that make you want to play too much.
- If you see that you're spending money you didn't plan to or having trouble keeping track of your balance in $, contact a support agent. They will show you how to use the tools you have and, if necessary, put you in touch with someone who can help you more.